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Stop Paying For One You Don't Use
Cancel by certified mail to PO Box 2689, Carlsbad, CA 92018 or in person. No phone or online option. We write and send your letter with proof of delivery for $29.
$29 · No account needed · Certified mail included
*Fees vary by location, contract type, and franchise
Send via USPS Certified Mail with Return Receipt for proof of delivery.
Documented proof of delivery for your records.
If 24 Hour Fitness keeps charging, we provide a complete kit with all your documentation.
No account to create, no phone calls, no waiting on hold. One payment and we draft and send your cancellation letter.
Professional 24 Hour Fitness cancellation letters referencing applicable consumer protection statutes.
Creating a documented paper trail
Some gyms have restrictive cancellation requirements. Sending a certified letter creates documented proof that you submitted a written cancellation request.
USPS Certified Mail creates an official USPS record of delivery. It's not just a tracking number — it's documentation that can support a chargeback dispute with your bank.
If 24 Hour Fitness continues billing after delivery, we provide a documentation kit — your delivery proof, cancellation letter, and supporting records — organized to present to your bank for a chargeback dispute.
Many gyms waive early termination fees for members with qualifying circumstances. If any of these apply to you, you may be able to cancel without penalty:
If you've relocated more than 25 miles from the nearest 24 Hour Fitness location, you may qualify for cancellation without early termination fees. Most gym contracts include a relocation clause for members who move outside the service area.
To cancel your 24 Hour Fitness membership after moving, you'll need proof of your new address (lease, utility bill, or mortgage documents). We include your relocation details in your cancellation letter.
The Servicemembers Civil Relief Act (SCRA) is a federal law that provides protections for active duty military members. Under 50 USC Section 3956, gym contracts may generally be terminated without penalty when a servicemember provides military orders.
This applies to deployment orders, PCS orders, activation orders (National Guard/Reserve), and may extend to dependents. Your 24 Hour Fitness cancellation letter will reference the SCRA and include your orders as documentation.
If a medical condition, injury, or disability prevents you from using your 24 Hour Fitness membership, you may qualify for cancellation without early termination fees. Many gym contracts have medical hardship provisions.
You'll typically need a doctor's note. Requirements for medical documentation vary by gym and state law — check your gym's cancellation policy for specifics. We include your documentation with your 24 Hour Fitness cancellation letter.
To cancel your 24 Hour Fitness membership, send a certified letter to: 24 Hour Fitness, PO Box 2689, Carlsbad, CA 92018, Attn: Cancellation Department. You can also cancel in person at your home club. Phone and email cancellations are not accepted. Include your member ID and provide 30 days notice.
Month-to-month memberships have no cancellation fee with 30 days notice. Term contract members (12-24 months) may pay $100-$200 early termination fee plus the prorated $49 annual enhancement fee. If your location closed, you may cancel fee-free.
No, 24 Hour Fitness does not accept online or phone cancellations. You must submit written notice via certified mail to PO Box 2689, Carlsbad, CA 92018, or cancel in person at your home club.
24 Hour Fitness requires 30 days written notice to cancel. After their 2020 bankruptcy, policies changed—verify your contract terms. Month-to-month members can cancel anytime with notice. Term contracts may have early termination fees.
We draft your letter, mail it certified, and provide proof of delivery.
Includes chargeback documentation kit if needed