How to Cancel Planet Fitness Membership
Cancel online (some locations), in person at your home club, or by certified mail. We write and send your letter with proof of delivery for $29.
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2,463+
Locations
30
Days notice
3
Cancel methods
$58
Max fee*
*Fees vary by location, contract type, and franchise
DIY Cancel Planet Fitness
Follow the steps below to cancel on your own.
3 methods accepted · 30-day notice · Up to $58 fee
1
Online
Log into your account at planetfitness.com and follow the cancellation steps. Not available at all locations — check with your home club.
2
In-Person
Visit your home club (where you signed up) and ask the front desk to cancel your membership. Bring a photo ID.
3
Certified Mail
Send a cancellation letter via USPS Certified Mail to your home club address. Include your name, member ID, and request to cancel. Must go to your specific location, not corporate.
Home club address required
Planet Fitness requires you to send cancellation to your specific home club. There is no central address.
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We handle it
Answer a few questions. We do everything else.
Professional cancellation letter
We draft your letter using the consumer protection laws that apply to your state.
USPS Certified Mail with tracking
Mailed within 2 business days. You get a tracking number and delivery confirmation.
Proof of delivery
Signed return receipt — documented evidence your gym received it.
Chargeback protection kit
If they keep charging you, we provide the documentation to dispute it with your bank.
No account needed · Money-back guarantee
Common Planet Fitness issues
!Must cancel at original signup location (home club)
!Phone cancellation requests are often ignored
!Some locations claim they never received written requests
!Continued billing after verbal cancellation attempts
Tips for a smooth process
1Always use USPS Certified Mail with Return Receipt
2Send to your specific home club address, not corporate
3Keep proof of delivery for potential chargeback disputes
4Cancel at least 30 days before your billing date
Questions
How do I cancel my Planet Fitness membership?
You can cancel your Planet Fitness membership online through your account at planetfitness.com (not available at all locations), in person at your home club, or by sending a certified cancellation letter to your home club address. Phone and email cancellation are not accepted. You need to provide 30 days written notice before your billing date.
What is the Planet Fitness cancellation fee?
Planet Fitness may charge a cancellation fee of up to $58 depending on your contract. No-commitment (month-to-month) memberships have no early termination fee. You may also owe the $39 annual fee if it falls within your notice period.
Can I cancel Planet Fitness online or by phone?
Some Planet Fitness locations now allow online cancellation through your account at planetfitness.com. Phone and email cancellation are still not accepted. If online cancellation is not available at your location, you must cancel in person at your home club or send a certified letter.
What is the Planet Fitness cancellation policy?
Planet Fitness requires 30 days written notice to cancel. You must cancel at your home club (where you signed up) either in person or via certified mail. Cancellation requests sent to other locations or corporate will not be processed.
Have a qualifying life event?
May waive early termination fees
How to Cancel Planet Fitness If You Moved
If you've relocated more than 25 miles from the nearest Planet Fitness location, you may qualify for cancellation without early termination fees. Most gym contracts include a relocation clause for members who move outside the service area.
To cancel your Planet Fitness membership after moving, you'll need proof of your new address (lease, utility bill, or mortgage documents). We include your relocation details in your cancellation letter.
Cancel Planet Fitness for Military Deployment (SCRA)
The Servicemembers Civil Relief Act (SCRA) is a federal law that provides protections for active duty military members. Under 50 USC Section 3956, gym contracts may generally be terminated without penalty when a servicemember provides military orders.
This applies to deployment orders, PCS orders, activation orders (National Guard/Reserve), and may extend to dependents. Your Planet Fitness cancellation letter will reference the SCRA and include your orders as documentation.
Cancel Planet Fitness for Medical Reasons
If a medical condition, injury, or disability prevents you from using your Planet Fitness membership, you may qualify for cancellation without early termination fees. Many gym contracts have medical hardship provisions.
You'll typically need a doctor's note. Requirements for medical documentation vary by gym and state law — check your gym's cancellation policy for specifics. We include your documentation with your Planet Fitness cancellation letter.
Rather not deal with it yourself?
We draft your Planet Fitness cancellation letter, mail it certified, and provide proof of delivery. $29, done in 4 minutes.