We use cookies to improve your experience and analyze site traffic. By continuing to use our site, you agree to our Privacy Policy.
Stop Paying For One You Don't Use
Cancel in person at your home club or by certified mail. No phone or online option. We write and send your letter with proof of delivery for $29.
$29 · No account needed · Certified mail included
*Fees vary by location, contract type, and franchise
Planet Fitness requires you to send your cancellation letter to your home club (the specific location where you signed up). There is no central cancellation address.
When you use ByeGym, we look up your gym's mailing address and handle the certified mail for you.
Documented proof of delivery for your records.
If Planet Fitness keeps charging, we provide a complete kit with all your documentation.
No account to create, no phone calls, no waiting on hold. One payment and we draft and send your cancellation letter.
Professional Planet Fitness cancellation letters referencing applicable consumer protection statutes.
Creating a documented paper trail
Some gyms have restrictive cancellation requirements. Sending a certified letter creates documented proof that you submitted a written cancellation request.
USPS Certified Mail creates an official USPS record of delivery. It's not just a tracking number — it's documentation that can support a chargeback dispute with your bank.
If Planet Fitness continues billing after delivery, we provide a documentation kit — your delivery proof, cancellation letter, and supporting records — organized to present to your bank for a chargeback dispute.
Many gyms waive early termination fees for members with qualifying circumstances. If any of these apply to you, you may be able to cancel without penalty:
If you've relocated more than 25 miles from the nearest Planet Fitness location, you may qualify for cancellation without early termination fees. Most gym contracts include a relocation clause for members who move outside the service area.
To cancel your Planet Fitness membership after moving, you'll need proof of your new address (lease, utility bill, or mortgage documents). We include your relocation details in your cancellation letter.
The Servicemembers Civil Relief Act (SCRA) is a federal law that provides protections for active duty military members. Under 50 USC Section 3956, gym contracts may generally be terminated without penalty when a servicemember provides military orders.
This applies to deployment orders, PCS orders, activation orders (National Guard/Reserve), and may extend to dependents. Your Planet Fitness cancellation letter will reference the SCRA and include your orders as documentation.
If a medical condition, injury, or disability prevents you from using your Planet Fitness membership, you may qualify for cancellation without early termination fees. Many gym contracts have medical hardship provisions.
You'll typically need a doctor's note. Requirements for medical documentation vary by gym and state law — check your gym's cancellation policy for specifics. We include your documentation with your Planet Fitness cancellation letter.
To cancel your Planet Fitness membership, you must either visit your home club in person or send a certified cancellation letter to your home club address. Phone, email, and online cancellation are not accepted. You need to provide 30 days written notice before your billing date.
Planet Fitness may charge a cancellation fee of up to $58 depending on your contract. No-commitment (month-to-month) memberships have no early termination fee. You may also owe the $39 annual fee if it falls within your notice period.
No, Planet Fitness does not accept online or phone cancellations. You must cancel in person at your home club or send a certified letter directly to your home club location. Each franchise maintains its own membership records.
Planet Fitness requires 30 days written notice to cancel. You must cancel at your home club (where you signed up) either in person or via certified mail. Cancellation requests sent to other locations or corporate will not be processed.
We draft your letter, mail it certified, and provide proof of delivery.
Includes chargeback documentation kit if needed