How to Cancel Row House Membership
How to cancel Row House in 2026. Contact your studio or cancel via app settings. No fee for monthly memberships. Packages non-refundable.
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96+
Locations
30
Days notice
4
Cancel methods
$0
Max fee*
*Fees vary by location, contract type, and franchise
DIY Cancel Row House
Follow the steps below to cancel on your own.
4 methods accepted · 30-day notice · Up to $0 fee
1
App Settings
If you signed up via iOS or Android app, cancel through your device's subscription settings (Settings > Subscriptions on iPhone, Play Store > Subscriptions on Android).
2
Email
Email your home Row House studio directly to request cancellation. Keep the email as a written record.
3
Online Account
Some studios offer online cancellation through ClubReady or the studio's member portal. Check with your home studio for availability.
4
Phone
Call your home studio to request cancellation. Be aware that calls often go to voicemail — follow up with email for a written record.
Home club address required
Row House requires you to send cancellation to your specific home club. There is no central address.
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Common Row House issues
!30-day notice required - timing disputes reported with studios
!Voicemail-only when calling studios makes confirmation difficult
!Retention tactics - staff push freeze instead of cancellation
!Continued billing for months after cancellation requests reported
!Sudden studio closures have left members without refunds
!Class packages are non-refundable even if unused
Tips for a smooth process
1Contact your home studio directly via email for written record
2Cancel through app subscription settings if you signed up via iOS/Android
3Send certified mail if digital/phone requests go unanswered
4Cancel at least 30 days before billing date
5Monitor bank statements for 2-3 months after cancellation
Questions
How do I cancel my Row House membership?
Email your local Row House studio for a written record, or cancel through app subscription settings if you signed up via iOS/Android. Phone cancellation often goes to voicemail, so email is recommended for confirmation.
What is the Row House cancellation fee?
Row House monthly memberships typically have no cancellation fee with 30-day notice. Class packages are non-refundable. Policies vary by franchise, so check your specific agreement.
Can I cancel Row House online?
If you subscribed via iOS or Android app, cancel through your device's subscription settings. Otherwise, email your studio directly. Some members report difficulty getting responses, so keep proof of all requests.
What is the Row House cancellation policy?
Provide 30 days notice before your billing date. Each studio is independently operated under Xponential Fitness, so responsiveness varies. Monitor your bank statements after cancelling.
Need help canceling a different gym?
ByeGym helps members cancel gyms via USPS Certified Mail with proof of delivery.
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